Assistant Install Manager

Portland, OR
Full Time
Install
Experienced
AXIOM
Axiom is a dynamic company that specializes in the design and fabrication of custom elements. We create retail displays and environments that immerse people in our client's brands. We customize the atmospheres of beloved restaurants to rival the food. We modernize hotels or restore them to their original beauty. Whatever our client’s idea or project, we collaborate to make it magic. We’re a friendly team of thinkers and builders with a professional passion for making interesting things. We design. We engineer. We build. We install. We’re full-service and full of heart.

THE ROLE
Axiom seeks a highly self-motivated, results-oriented Assistant Install Manager (AIM) to help ensure project success and client satisfaction by co-leading and co-supervising installers to execute project installations and strikes. You and the Install Manager (IM) will be the main points of contact for the install team, providing direction, support, and quality control to ensure that installations meet project standards.

The AIM assists in overseeing install of our custom creations across the country, as does our IM, travelling onsite as needed. The key is having one lead in the office at all times. In this challenging, rewarding and critical role, the AIM + IM ensure tools and materials are available for the project and assigns the work to installers from stage in through project completion. The AIM + IM schedule kickoffs and are responsible for understanding and providing all print documents, drawings and models such that installers can complete installation with a minimum number of questions or concerns.

This is a solid opportunity to show us what you’ve got and make an impact on Axiom. The AIM, working with the IM, plans, organizes, directs and controls all costs of installation, maintaining the scope and timeline. You’ll be tasked with helping to document and oversee the implementation of installation best practices and standards for the team. Collaboration with leadership to identify and implement process improvements that enhance efficiency and make suggestions for streamlining workflows and optimizing productivity within the department, is also expected.

You will help the IM lead and mentor the installers to ensure they have the skills and knowledge required to perform their duties at a high level, professionally. You help ensure that the installation team complies with job site rules and procedures, labor laws, Axiom’s travel compensation policy, and most importantly, safety standards. You will ensure installations are delivered within budgetary constraints and contract specifications. You will need to balance being an advocate for your team and being accountable to Axiom. This balance will be critical in ensuring the overall success of the Installation Department.

As the AIM, like the IM, you will also be expected to actively participate in installations and strikes. Projects undertaken by Axiom are sometimes high-profile and can require meticulous attention to detail and quality control to ensure client satisfaction. You and your team will need be ambassadors for Axiom in the field.

WHAT YOU BRING
To be successful in this managerial and administrative role you have years managing teams in the construction, events, carpentry, or installation industries. Previous work history in a design-led industry is a bonus. Your ability to establish and maintain team cohesion is crucial, as is your ability to quickly solve problems and communicate in challenging circumstances. You will lead by example with timely and regular attendance. This role requires understanding of and ability to book travel and accommodations. A positive, can-do attitude and the discipline to work autonomously is a must. You’ll need to have thorough knowledge of finish carpentry, be comfortable with site surveys, adjustments in the field and scribing.

This role necessitates proficiency in the fundamentals of cabinetry and wood, plus laminates, plastic and metal as well as mastery of installation means, methods, sequences, techniques, and procedures. You’ll bring and be comfortable using standard hand tools and must be comfortable working on a ladder and scissor lift. Communication is key; you must have a strong ability to effectively communicate at all levels.

Tech savviness will help you read and interpret architectural and engineered drawings and specifications. You’ll also work in our proprietary ERP system, as well as Adobe, Google Docs, MS Word/Excel, and Outlook to name a few. Projects are dynamic and warrant your strong problem solving and negotiation skills, as well as ability to handle stress effectively.

A DAY IN THE LIFE OF THE ASSISTANT INSTALL MANAGER
To get started, you’ll take in and understand the scope of financials and deliverables as well as the assembly and fabrication details. Then you’ll establish the installation schedule with the IM, Owner, Account Manager, or Project Manager. You’ll organize install teams (people, tools, transportation, logistics) coordinating with Operations and Purchasing. You will manage and direct project installs, ensuring the team adheres to details Over time, you’ll foster strong working relationships with installers and clients. It’ll be up to you to evaluate and address client concerns onsite with the advisement of the Lead Installer and the IM, Owner, Account Manager, or Project Manager.

You’ll use your extensive hands-on experience leading and performing installations to manage installations using practical installation experience, common sense, and integrity. There will be a need to collaborate with other departments to attain successful project completion. You’ll collaborate with the Engineering team to ensure that the Installation team’s requirements and needs are considered when making technical decisions and you’ll work closely with shop management to proactively identify and resolve fabrication issues and delays.

The nature of the role requires an ability to work extended hours and some weekends, some travel, and even some hands-on assembly/installation participation depending on what your counterpart is doing. You’ll be on call nights and weekends when installs are in progress to mitigate issues and resolve travel-related needs. There’s some downtime between installs, and Axiom acts as a full-function team, so you’ll perform other functions as necessary or as assigned.

THE REWARD
Aside from the amazing people and culture at Axiom, we believe every member of the team should be rewarded for a job well done! We offer excellent compensation, per diems, company paid lodging, airfare and transportation. We offer robust benefits including medical, prescription drug, vision and dental care at a monthly cost for the employee with and additional cost for dependent coverage options. We offer 401k and ROTH investment options for retirement. We want you to have the balance you need for work and play, so after a year, you accrue 4 weeks of PTO! We also offer paid holidays. And for the day to day, we offer a challenging but fun work environment with a group of dedicated and passionate folks.

NEXT STEPS
Check out our website and Instagram and apply! It doesn’t have to be a formal cover letter, but send us a note telling us why you. Our future looks bright, join us!
 
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